Website Snapshot review focused on a customer enquiry path

WEBSITE SNAPSHOT

Find what is getting in the way — and what to fix first

Website Snapshot gives you a focused review of your website and enquiry journey, with a practical written report and clear priorities.

£195 FIXED FEE

A focused review, not an exhaustive audit

What it can cover

Open the areas that match your concern. The Snapshot stays focused on the website and customer-enquiry path.

01 Website clarity More detail Show less

Whether a visitor can understand what you do, who it is for and what to do next.

02 Website enquiry path More detail Show less

The route from first visit to enquiry or booking, including avoidable stops, dead ends and unclear choices.

03 Enquiry form quality More detail Show less

Whether the form asks for useful information, feels manageable and gives the customer enough reassurance to submit.

04 CRM starting point More detail Show less

Whether the current enquiry information gives you a sensible starting point for records and follow-up.

05 Follow-up visibility More detail Show less

What happens after an enquiry arrives and whether the next action is clear enough to avoid avoidable drift.

06 Recommended next step More detail Show less

Whether the priority is a focused fix, a wider review, a separate Studio project or no further Intelixa work.

From issue to priorities

Four simple steps from problem to next step

A bounded review with a useful outcome at every stage: tell us what feels wrong, understand what we find, receive the written view, then decide what happens next.

1

Submit

Tell us what seems wrong and share the website URL.

2

Review

We look at the website and customer-enquiry path against the problem you described.

3

Receive

You receive a practical written Snapshot with findings and priorities.

4

Decide

Use it yourself, give it to another supplier, choose separate follow-on work or stop there.

Example only — not a client review

What a website issue might look like

A Snapshot looks at how a real visitor moves from landing on the site to choosing what to do next. Small points of friction can stop an enquiry even when nothing is obviously “broken”.

Small business owner reviewing a website and enquiry journey on a laptop
  1. 01
    FIRST ACTION

    Unclear next action

  2. 02
    CHOICE

    Confusing route

  3. 03
    ENQUIRY

    Weak form or reassurance

The written artefact

A report you can act on

A typical Snapshot organises findings into practical priorities. The exact format may vary, but the aim is always a written view you can use yourself or share with another supplier.

REPORT PREVIEWFindings → priorities → next step
  1. 01
    What is working

    Useful strengths worth keeping and building on.

  2. 02
    What is getting in the way

    Weak, broken or confusing parts of the customer path.

  3. 03
    Priority issues

    The issues that deserve attention before lower-value polishing.

  4. 04
    What to fix first

    A practical order of work, written in plain English.

  5. 05
    Recommended next steps

    A clear route you can take to Intelixa, another supplier or yourself.

Illustration of a Website Snapshot written report showing findings, priorities and recommended next steps

Examples, not promises

Typical issues a Snapshot may uncover

Small points of friction can add up. The review helps separate the useful fix from lower-value polishing.

LANDING PAGE
01

Unclear CTA

The next action is hard to spot or does not match what the visitor is trying to do.

SERVICE CHOICE
02

Confusing route

A visitor has to guess whether to contact, book, enquire or read more first.

ENQUIRY
03

Weak form

The form is too long, too vague or does not collect enough useful context.

DECISION POINT
04

Missing reassurance

The page does not answer a reasonable concern before asking someone to get in touch.

A bounded product

Good fit / not the right fit

GOOD FIT ✓

Start with Snapshot

  • Live website, but enquiries or bookings feel unclear.
  • You want priorities before spending on a larger change.
  • You want an independent practical view to use yourself or share.
BETTER ROUTE →

Choose a wider or later step

  • Broader business or systems issue → Digital Health Check.
  • You already know what needs building → Digital Studio.
  • Implementation is separate from the £195 review.

Choose the right depth

Which route fits the problem?

If the problem is mainly...

Website / enquiry clarity
WEBSITE SNAPSHOT

£195 fixed fee

Start with a focused review and written priorities.

Broader business / systems uncertainty
DIGITAL HEALTH CHECK

Wider diagnosis

Use the broader route when the issue crosses the business.

Known build / implementation need
DIGITAL STUDIO

Separate scope

Choose Studio when you already know what needs building.

Website Snapshot · £195 fixed fee

Get a written view of what to fix first

Receive a practical written report with clear priorities, then use it yourself or take it to another supplier. Any follow-on Studio work is optional and separate.

Start the Website Snapshot
Two people discussing a business challenge around a table